Counselors/therapists/staff
Maddison Kirschner, LMFTA
Maddison Kirschner is an Associate Marriage and Family Therapist, born and raised in Northern California but settled in Alabama with her family in 2021. Maddison has a Bachelor’s degree in Psychology from the University of Phoenix and received her Master’s of Science in Marriage & Family Therapy from Capella University, where she graduated with High Honors. Maddison is a member of the American Association for Marriage and Family Therapy and has experience working with individuals, couples, and families. Maddison takes great pride in her work and always strives to learn and grow professionally and personally. Maddison aspires to provide her clients with a safe place where they can learn, grow, and heal in their unique way. In Maddison’s free time, she enjoys spending time with her family, DIY home renovations, reading, and vacationing at the beach. Maddison is under the supervision of Dr. Haines, LMFT-S. Maddison currently accepts Medicaid insurance and Self-pay. Maddison will be able to accept other insurance in December of 2025.
Some of Maddison’s favorite quotes:
“Pain is inevitable; suffering is optional”. –Haruki Murakami
“We cannot solve our problems with the same thinking we used to create them.”–Albert Einstein
“We keep moving forward, opening up new doors and doing new things, because we’re curious…and curiosity keeps leading us down new paths.” —Walt Disney
“If you always do what you’ve always done, you’ll always get what you’ve always got.” –Henry Ford
“Trauma is a fact of life. It does not, however, have to be a life sentence. Not only can trauma be healed, but with appropriate guidance and support, it can be transformative.” –Peter A. Levine
Kathryn Hope Bates, LPC
Hope is a dedicated counselor and a native of Ozark, where she graduated from Carroll High School and earned both her Bachelor's degree in Collaborative Education and her Master's degree in Counseling and Psychology from Troy University. She is married to her high school sweetheart, Reverend Tim Bates, and together they raise their five children in the Ozark community. With over 26 years of experience working with families and children in ministry, education, and mental health, Hope has a strong passion for supporting others. For the past four years, she has specialized in trauma therapy, becoming certified in EMDR (Eye Movement Desensitization and Reprocessing) and focusing on helping women and children heal from trauma. Her extensive experience in trauma therapy, along with her work in evaluations and assessments for all ages, makes her a valuable asset to the Ozark community. Hope’s commitment to serving the community that has supported her family for generations is at the heart of her work. She believes that mental health is essential to the overall well-being of families and is dedicated to providing accessible, local services to strengthen the health of her community. Hope currently accepts BlueCross BlueShield, Medicaid and self-pay. Other insurances will be added in the future..
Sabrina Shaw, LMFTA
Sabrina Shaw is an Associate Marriage and Family Therapist. She was born and raised in Troy Alabama. Sabrina has a Bachelor’s degree in Organizational Leadership from Columbia Southern University, a Master’s of Arts in Emergency Management from Waldorf University, and a Masters of Arts in Marriage and Family Therapy from National University. She has experience working with adults, teens, kids, couples, and families. Sabrina has achieved Gottman Couple’s Therapy Level 2 training. She loves to learn new things and is always looking for new opportunities to learn. She feels that as a therapist she should provide her clients with trust, empathy, safety, and opportunity. In her free time she enjoys learning new hobbies, reading, watching movies, and traveling. She especially enjoys traveling to Walt Disney World. Sabrina is under the supervision of Debra Jarrett LMFT-S. Sabrina currently accepts Medicaid and Self-Pay. Sabrina will be able to accept other insurance next year.
Some of Sarbina's favorite quotes:
"It's kind of fun to do the impossible." -Walt Disney
"It is our choices, Harry, that show what we truly are, far more than our abilities." — Albus Dumbledore
"Happiness can be found, even in the darkest of times, if one only remembers to turn on the light." ― Albus Dumbledore
“Fear is the path to the dark side. Fear leads to anger, anger leads to hate, hate leads to suffering.”-Master Yoda
Chelsea Singleton, LICSW
Chelsea Singleton is a licensed independent clinical social worker who was raised in and currently resides in Troy, AL. Chelsea has her Bachelor’s degree in Social Work and Master’s degree in Social Work, with a concentration on Direct Clinical Care, both from Troy University. Chelsea is also currently pursuing a Doctoral degree in Social Work. Chelsea has experience working with individuals who have been/are involved with the Juvenile Justice system, recovering from addiction, experienced traumatic events, and various other populations. As a therapist, Chelsea is passionate about creating a nonjudgmental, brave space where clients can “take off their mask” and truly lean into their authentic selves. I’m Chelsea’s free time, she enjoys spending time with her family, crafting, practicing photography, writing, and listening to music. Chelsea accept Bluecross/Blueshield and Medicaid. Other insurances coming soon.
Alisha Chilson -- Office Manager
Alisha is the heart and soul of our counseling office, serving as the dedicated Office Manager who ensures everything runs seamlessly. With a warm and approachable demeanor, Alisha is known for her vast knowledge and unwavering commitment to keeping operations efficient and organized. Her attention to detail and problem-solving skills make her the backbone of our business, always working behind the scenes to ensure clients receive the best care possible. Whether it’s managing schedules, assisting with administrative tasks, or providing a comforting presence, Alisha is truly an invaluable member of our team.